Dr. William H. Cox

CEO, Management & Excellence SA

Dr. William Cox is CEO of Management & Excellence SA (M&E) in Madrid and M&E Global Inc., in New York. M&E was established in 2001 with the support of the IE Business School, Madrid, and has pioneered calculating the financial impact of human processes on the risk and return of companies. These processes include everything from pilot and maintenance training in aviation to customer services and digital upgrades in banks and industrial companies. M&E´s SMART ROI™ and Value for Safety (VfS) services have been successfully applied in over 130 corporate client projects in most sectors, including for Pratt & Whitney, Hartford and Airbus.

Cox has regularly presented on training ROI at ICAO and Halldale events, including APATS, WATS and EATS, in addition to a host of financial and investor conferences in New York, Madrid, Hong Kong, Frankfurt and Sao Paulo.

Cox is author of six books and several hundred articles. He received his Ph.D. from the London School of Economics, a graduate degree in finance from the University of Oxford, two degrees from Boston University and a Certificate in Finance from Harvard Kennedy School. He was a Visiting scholar at Georgetown and Freiburg Universities. He is a member of Who´s Who Germany, Austria, and Switzerland.